Retail Banking Operations

Dispute Remediation

Demo branch Ops Console
Open Cases 1 Flagship seed
SLA Remaining 18h Reg E review window
Decision Path 2 approvals Credit and notice
Risk Class Medium Subscription dispute

Selected Case

DISP-2026-0042 - Subscription renewal dispute

Open SLA due in 18h Token exchange

Customer

Sofia Reyes

Risk 42
Merchant
StreamFlix Premium
Amount
254.97 USD
Dispute Type
Recurring billing
Channel
Digital servicing
Evidence package Card statement, merchant descriptor, customer note
Ready

Next Action

Dispatch remediation worker

Dispatch starts the seeded finance worker with the signed-in operator as the delegated subject.

Sign in, then dispatch the seeded case into the dispute-remediation worker.

Queue

Open Intake Queue

1 case
Case Customer Merchant Amount Status SLA Action
DISP-2026-0042 Subscription renewal dispute Sofia Reyes StreamFlix Premium 254.97 USD Open Due in 18h Ready for dispatch